All check-in counters are opened 3 hours before departure and counters are closed
1 hour before departure. Passengers need to ensure that they come with confirmed
bookings, and travel documents in order for their respective destination and transit
points, which they will need to present at the counters. Passengers must also ensure
that their luggage is within the allowed weight/piece for their particular flight.
Any weight/piece above the allowance will incur extra charge.
Separate counters are available for Cloud Nine passengers and frequent fliers
with Silver/Gold ShebaMiles membership cards. Once Cloud Nine passengers and Silver/Gold
ShebaMiles members have completed their check-in process they will be given an invitation
card to use the Cloud Nine Lounge and ShebaMiles Lounge both located at the Departure
Check-in at the counter
For personal service, our friendly staffs at our check-in counters at airports
we fly to around the world are happy to help you. They make sure that your baggage
is checked through to your final destination and give you your boarding pass.
Kisosk check-in Saves time and simplifies the process.Kisosk check-in process
has five simple Steps for passengers to proceed to self flight check-in at the airport:
- Locate a kiosk self-service terminal of the airline and select the Ethiopian
Airline tab. Choose a language (English or French).
- Find booking: Find the booking in 3 ways (By Destination, Flight Number
or Reservation code)
- Confirm that you are not carrying any hazardous material and/or dangerous
goods in your checked-in baggage and carry-on baggage as check-in activity
shall not be initiated unless the same is confirmed.
- Check-in and add personal details. Choose an available seat from the interactive
seat plan or accept the ones suggested. Add any missing personal details like
Passport information, frequent traveler number and checked baggage details.
- Issue Boarding pass. The boarding pass will now be printed by the kiosk.
There should be a 2D barcode on the boarding pass.
Baggage Check in
Checked Baggage: Passengers are permitted a free checked baggage
allowance the limit of which may differ by class and point of origin-destination.
Excess baggage may be carried on payment of applicable charges.
The free baggage allowances and the applicable excess baggage rate for each origin
destination pair is available on
Cabin/Hand Baggage: On all Ethiopian routes you are allowed
to carry only two piece of hand baggage with a maximum weight of 8kgs and measuring
not more than 20x40x55cms or 8x16x22inches into the cabin.
Please contact your nearest Ethiopian airlines office for more specific information
The time shown on flight coupons is the departure time of the aircraft. In order
to perform check-in operations in due time, the passenger is requested to report
at the airport check-in counter 3 hours prior to flights departure.
Passengers to/from the U.S.A are required to report at least 3 hours prior to
flight departure. Passengers who fail to report within the above time limit should
be aware that Ethiopian Airlines reserves the right not to accept passengers who
arrive later than 2 hours before the scheduled time of departure.