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Class Upgrade Awards
Class Upgrade Awards

Enjoy a higher class of service when you have paid for the immediate lower cabin on Ethiopian Airlines and Star Alliance Member Airlines.  Upgrade from Economy to Business Class and from Business Class to First Class using miles

Class Upgrade Flight Award Mile Calculation

The mile required for redeeming upgrade awards is calculated starting from the airport of origin, determining the availability of flight to the airport of destination. 

Example: How many miles do I need for a one way class upgrade from Economy to Business Class on the  Addis Ababa to Lagos route?

Step 1. Purchase a Ticket on Economy Cabin with a confirmed Reservation. Collect the Ticket and Reservation Reference.

Consider the following two points while purchasing ticket.

  • Purchase the ticket in the booking class that permits the upgrade. (See specific requirement of the service partner)  There are partners that selectively exclude certain booking class from upgrade.
  • Purchase the ticket from the airline that is a service partner of ShebaMiles and that permits the upgrade award.

Step 2: Check Seat Availability in Business or First Class Cabin of the ticketed airline at the time of request.

Seat Availability:                 

  1. If seats are available, contact the nearest Ethiopian Airlines Office that supports ShebaMiles to confirm the upgrade and deduct the Upgrade Award Miles required.
  2. If seats are not available, change the ticketed booking class to a higher cabin or change travel date and retry Step 1 and 2.

Step 3: Check Mile Required:

Flight Schedule:

  1. Select Award Chart, (Ethiopian Airlines and Star Alliance Member Airline)
  2. Addis Ababa to Lagos on Ethiopian, Economy to Business Mile Required         25,000    

Step 4: Check Account Balance:

Result:    Total Mile Balance in Member Account                                                                          XX,XXX               

Sufficient balance in member account to cover the Upgrade Award Mile required allows the member to proceed and make Award Upgrade redemption online or at one of the Ethiopian Airlines Reservation or Ticket offices. 

Insufficient balance in a Member account to cover the Miles required should not prevent redeeming the Award.

Members can also purchase mile directly from Ethiopian Airlines to a maximum limit of 20000 miles per year to balance the difference or accrue in member account for a later use.

To purchase the services, members can request the nearest Ethiopian Airlines Reservation office (for payment in credit cards) or Ethiopian Airlines Ticket Office requesting mile purchase option

Step 5: Confirmation of Upgraded Cabin

Ethiopian Airlines Upgrade Awards: Reservation and Ticket are changed to a higher cabin.

Star Alliance Upgrade Awards: Reservation is changed to a higher cabin       

Step 6: Book and Ticket in Advance

Ethiopian Airlines Ticketing Offices issue members Award Upgrades Tickets upon the member’s request. The following is checked before issuing member with an Award Upgrade.

  • Proof of ShebaMiles Membership
  • ShebaMiles membership account Award Balance
  • Pre-nomination of the passenger whose name is on the reservation by the ShebaMiles Member who has the Membership Account.

Class upgrade on Domestic Services:

There are no class upgrade Awards on Ethiopian Airlines Domestic Flights.

Members can also purchase mile directly from Ethiopian Airlines to a maximum limit of 20000 miles per year to balance the difference or accrue in member account for a later use.

Class upgrade on ASKY Airlines flights:

There are no class upgrade awards on ASKY flights.

Members can also purchase mile directly from Ethiopian Airlines to a maximum limit of 20000 miles per year to balance the difference or accrue in member account for a later use.

Class upgrade on International Services:

For class upgrade on International Services please click here:

Class upgrade on International Services

Class Upgrade Awards on Star Alliance Member Airlines:

For Class Upgrade Awards on Star Alliance Member Airlines please click here:

Class Upgrade Awards on Star Alliance Member Airlines

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