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Ticket Awards
Spending Your Miles

Every Mile accrued earns you One Award Mile

The more miles you earn, the more Awards you reap. Now you have the opportunity to exchange your award Miles for any Award in our Selection of Partner Services. If you wish you can also Award your pre-nominated family member.


Award Ticket Mile Calculation

The mile required for redeeming flight awards is calculated starting from the airport of Origin, determining the availability of flight to the airport of destination.

Example: How many miles do I need for a round trip travel between Bahir Dar and Mekelle?

Step1: Check Flight Availability

Flight Schedule: 
  1. Bahir Dar to Addis Ababa. Vice Versa
  2. Addis Ababa to Mekelle Vice versa
  3. No direct Service

Step 2: Determine the Cabin

Flight Schedule: 
  1. Bahir Dar to Addis Ababa. Vice Versa Economy
  2. Addis Ababa to Mekelle Vice versa Economy

Step 3: Check Mile Required:

Flight Schedule: 
  1. Bahir Dar to Addis Ababa. Vice Versa Economy Mile Required 8,000 for round trip
  2. Addis Ababa to Mekelle Vice versa Economy Mile Required 6,000 for one way

Total Mile Required 10,000

Step 4: Check Account Balance:

Result: Total Mile Balance in Member Account XX,XXX

Sufficient balance in member account to cover the Miles required allows the member to proceed and make ‘Award Travel’ Reservation with one of Ethiopian Airlines Ticket offices.

Insufficient balance in a Member account to cover the Mile required should not prevent redeeming the award. A Member can also purchase miles directly from Ethiopian Airlines for a maximum quantity of 20,000 miles per calendar year to balance the difference or accrue in an account for a later use.

To purchase the services, a member can request the nearest Ethiopian Airlines Ticket Office for the miles purchase option

Step 5: Book and Ticket in Advance

Ethiopian Airlines Ticketing Offices issue members ‘Award Travel’ Tickets or Upgrades upon the member’s request. The following are required before issuing a member with an award.

  1. Awards for ShebaMiles Members
     
    • The member’s presence at the issuing ticket office;
    • Sufficiency of mile balance in the ShebaMiles member account for the requested Award;
    • ShebaMiles Membership Card;
    • Passport (original and copy);
    • Filling and signing the Award Request form.
       
  2. Awards for ShebaMiles Member Nominees
     
    • The presence of the member and award nominee at the issuing ticket office;
    • Sufficiency of mile balance in the ShebaMiles member account for the requested Award;
    • ShebaMiles Membership Card of the member;
    • Original and copies of passports of both the member and award nominee;
    • Filling and signing the Award Transfer form both by the member and award nominee

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