Home  -  ShebaMiles Home  -  Spend Miles - On Star Alliance Services
Help & Contact
Quick Links
.Flight ScheduleFlight Status
.Essential Travel Information
.Restricted ItemsCheck-in
.Baggage Essentials
.Cabin InfoIn-flight Menu
.Customer Support
Spend Miles
On Star Alliance Services

Star Alliance Award chart

Please click on the link below for Star Alliance award chart.

Star Alliance Award chart

Segment

Specific awards are assigned to round trips and one way on Star Alliance Member Airline Flights.

If the travel is within the same Star Alliance award region, a maximum of 2 segments for one-way and 4 segments for round trip tickets shall apply.

If the travel involves two Star Alliance award regions, a maximum of 2 segments for one-way and 4 segments for round trip tickets shall apply.

Specific Award Rules

Miles indicated in the chart are good for Award Ticket redemption. It applies to round trip. The most direct flights between the origin airport and the destination airport should apply. A maximum of two flights are allowed in each direction for award tickets within a single or between Star Alliance award regions.

One way award is 75 percent of the round trip mile requirement.

There may be restriction on Award Application for certain flights and airlines on some routes.

More than one Star Alliance member airlines flights can be combined on one award ticket.  

Code share flights should be booked on the operating airline flight number.

First Class and Business Class Flights awards cannot be used on Singapore Airlines flights operated by A380, A345, and B777-300ER aircrafts.

There are some periods when Award Tickets cannot be used on Star Alliance Member Airlines Flights. Seats for flights are subject to availability at all times. Seats may not be available for awards even if seats are available for paid tickets.  

Award tickets are ineligible for mile accrual.

Eligible Flight

Flights operated by service partner airlines Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, All Nippon Airways, Asiana Airlines, Austrian Airlines, AviancaTACA,  Brussels Airlines, Copa Airlines, Croatia Airlines, EgyptAir, Ethiopian Airlines, EVA Airways, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS International Air Lines, TAP Portugal, Thai Airways International, Turkish Airlines and  United Airlines are eligible.

Award Application

Members can apply on-line or should contact the nearest Ethiopian Airlines Ticket office for assisted redemption.

Application and Ticketing

Application for an Award Ticket is open from 365 days to 7 days before flight departure.

Application confirmed more than 96 hours before scheduled flight departure should be ticketed before 72 hours before scheduled departure.  Applications confirmed within 96 hours should be ticketed with 24 hours.

Waitlist

Waitlist is not allowed. Reservation for the entire itinerary should be confirmed. Open tickets cannot be issued.

Taxes and Other fees

Taxes and Other dues should be paid by the passenger.

Change

  • Once application is submitted, the passenger name, the name of the person whose mile is being redeemed and the segment cannot be changed.
  • Dates and Flight can be changed. Change to reservation can be made up to 4 days before the departure of the flight if the application is not ticketed.
  • Dates and Flight can be changed after ticketing for USD 50.00 per change. Silver Tier members are allowed one time rebooking after the first issuance and Gold tier members are allowed two times rebooking after the first issuance before flight commencement for free.

Infants and Children

Miles indicated on the chart apply to an adult, a child and an infant who occupy a seat. An infant without a seat travels free of charge when accompanied by an adult. 

Validity of Award

Awards that are ticketed are valid for 12 months from the date of ticketing.

Beneficiary

Members can transfer an award to a third person who has been pre-nominated by the member at the time of applying for an award over the Ethiopian Airlines website, or at ET office.

Refund Services

  • No refund for partially used Award Tickets.
  • Fully unutilized Award Ticket or Upgrade may be refunded against a fee of USD 100.00. Miles should be within the mile validity period. Expired Miles are non-refundable.
  • Exception: Fully unutilized Award Ticket on Ethiopian Airlines Domestic Flight should be refunded against a fee of USD 50.00
  • Apply for refund at the nearest Ethiopian Airlines Ticket Office.

Bookmark and Share  
 
          © Ethiopian Airlines. All Rights Reserved.