School of Marketing

All Airlines strive for the biggest market share, the highest customer service and the maximum growth in sales. All of this depend on a well trained and dedicated staff. Ethiopian School of Marketing was established to supply the airline with qualified staff in the areas of sales and marketing. To fulfill this objective the curricula has been designed to cover the theoretical and practical aspect of airline marketing. The Ethiopian Marketing Training School provides the platform to reach the highest possible objectives and to achieve the level of professionalism required to manage the various aspects of airline business.

Ethiopian has now made its marketing training services available to external customers. Courses offered are designed to qualify the responsible staff to effectively perform functions in the areas of :

• Reservations
• Fares and Ticketing
• Airport Operations and,
• Sales and Marketing

IATA Courses

The International Air Transport Association (IATA) and Ethiopian Aviation Academy in Ethiopian airlines have joined forces to bring professional training solutions to your region. Ethiopian airlines will host IATA courses in Addis Ababa

Benefit from quality instruction by top industry experts and business leaders from around the world. Share the global vision and learn from the wealth of experience these air transport industry partners can provide.

August - 2010

Passenger Proration
August 16 - August 26, 2010 - Addis Ababa, Ethiopia

September - 2010

Aviation and the Environment
September 13 - September 17, 2010 - Addis Ababa, Ethiopia

October - 2010

Fuel Efficiency and Conservation
October 4 - October 6, 2010 - Addis Ababa, Ethiopia

Airline Operations Document Systems and Quality
October 25 - October 29, 2010 - Addis Ababa, Ethiopia

For further information please contact:

Division Manager Technical Sales & Marketing

Telephone: +251-11-6615272
Fax: +251-11-6611738
E-Mail: Mkttech@ethiopianairlines.com