Quick Links
.Ethiopian Destinations
.Book your Flight
.Manage your Booking
.Flight ScheduleFlight Status
.Sign Up for ShebaMiles
.Special Offers
Comments and Complaints

Your feedback is important to us. We look forward to hearing from you for any comment, suggestion, questions or even criticism. 

Contact via Email
We value your comments and suggestions that helps us improve our services.

Your Personal information:
Title* :
Full name* :
Email* :
ShebaMiles number :
Your Address:
Street address :
City* :
Region :
Country* :
Enter # shown:*
Your comments and suggestions:
Topic* :
* :

Comments and Complaints by Post

 Please use below address for complaints/compliments only after your final flight with Ethiopian Airlines.

Ethiopian Airlines
Customer Relations Office
P.O.BOX 1755
Addis Ababa
For passengers to/from United States
Please use below address for complaints on Ethiopian Airlines services to Department of Transport (DOT)’s Aviation Consumer Protection Division.
Mailing address:Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave, S.E.
Washington, D.C. 20590E

          © Ethiopian Airlines. All Rights Reserved.