Terms and Conditions
Ethiopian Airlines is pleased to render you the online reservation services on Ethiopian flights in accordance with the conditions stipulated hereunder.
Bookings can be made for adult passengers and children and infants traveling
with accompanying adults. For the transportation of incapacitated passengers,
expectant mothers and unaccompanied children, necessary formalities have
to be completed and the airline's consent has to be secured ahead of time.
Fares quoted include all taxes, except where taxes are collected locally
at airport check-in. Please note that all quotes remain subject to changes
and are only guaranteed when the booking has been paid.
There are two payment options for your ticket.If you choose the "Pay
at Agency" option payment for your ticket has to be made at the local Ethiopian
airlines city ticket office. If you wish to make payment by credit card
and click on the "Pay with credit card" option, your credit card will be
charged automatically at time of internet booking, and an electronic ticket
will be issued instantly. Payment on web with card is permitted when the
card holder is not traveling with passenger that he/she paid for. For other
payments please contact the local Ethiopian airlines office in person. You
should carry the credit card used at the time of booking when coming for
boarding as it will be required for verification. For other payments please
contact the local Ethiopian airlines office in person. You should carry
the credit card used at the time of booking when coming for boarding as
it will be required for verification.
Checked Baggage: Passengers are permitted a free checked baggage allowance the limit of which may differ by class and point of origin-destination.
Excess baggage may be carried on payment of applicable charges.
Cabin/Hand Baggage: On all Ethiopian routes you are allowed to carry only one piece of hand baggage with a maximum weight of 7kgs and measuring not more than 20x40x55cms or 8x16x2inches into the cabin.
Please contact your nearest Ethiopian airlines office for more specific
You represent that you are of sufficient legal age to use this service,
and you possess the legal right to create binding obligations for any liability
you may incur as a result of the use of this service. You are financially
responsible for all uses of this service by you and those using your login
Please ensure you have a passport valid for the duration of your trip.
Ethiopian airlines shall not be held responsible on issues pertaining to
denied boarding due to incomplete travel document and visa.
Ethiopian reserves the right to change these terms and conditions at any time without notice or liability. You are responsible for regularly reviewing these terms and conditions. Continued use of Ethiopian on-line booking system following any such changes shall constitute your acceptance of such changes.
The time shown on flight coupons is the departure time of the aircraft. In order to perform check-in operations in due time, the passenger is requested to report at the airport check-in counter 2 and half hours prior to flights departure.
Passengers to/from the U.S.A are required to report at least 3 hours prior to flight departure. Passengers who fail to report within the above time limit shall lose the right to embark, even if they hold a reservation and Ethiopian will take no responsibility in such cases.
Reconfirmation is not mandatory for Ethiopian airlines except when the trip is wholly within the domestic Ethiopian route. Customers whose itinerary is wholly within the domestic break their journey for more than 72 hours are required to reconfirm their flight.
April 01, 2008
Terms and Conditions
Disclaimer of warranties & Limitation of Liability
The information published on this Web site may be incomplete or include inaccuracies or typographical errors. ETHIOPIAN does not represent or warrant that access to the Web site will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on this Web site.
ETHIOPIAN makes no representations about the suitability of the information, products, and services contained on this Web site for any purpose. All such information, products, and services are provided "as is" without warranty of any kind. ETHIOPIAN hereby disclaims all warranties and conditions with regard to the information, products, and services, (other than carriage by air), including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
IN NO EVENT SHALL ETHIOPIAN BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEB SITE OR WITH THE DELAY OR INABILITY TO USE THIS WEB SITE, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES (OTHER THAN CARRIAGE BY AIR) OBTAINED THROUGH THIS WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE.
ANY CARRIAGE BY AIR USING A TICKET OBTAINED USING THIS WEB SITE SHALL BE SUBJECT TO THE CONDITIONS OF CARRIAGE OF THE RELEVANT CARRIER AND MAY ALSO BE SUBJECT TO THE WARSAW CONVENTION, WHICH MAY LIMIT THE CARRIER'S LIABILITY IN CERTAIN CIRCUMSTANCES. YOU SHOULD REFER TO THE NOTE ON CONDITIONS OF CARRIAGE INDCIATED ON YOUR TICKET.
Information Collection and Use
ETHIOPIAN will not sell, trade or disclose to any third party any information derived from registration for, or use of any on-line service without the consent of the user (except as required by case of imminent physical harm to the user or others). When ETHIOPIAN uses other agents, contractor corporations to perform services on its behalf or as part of a joint promotion, ETHIOPIAN will ensure that it protects the user's personal information.
If you choose not to provide certain personal information we request, you will still be able to visit our web site but you may be unable to access certain options or services.
ETHIOPIAN will take appropriate steps to protect information you share with us. We have technology and security features to safeguard the privacy of your personal information.
Our web site may contain "cookies" so that ETHIOPIAN can better serve you with customized information to our web site. Cookies are identifiers, which a web site can send to your browser to facilitate a user next visit on our web site. You can set your browser to notify you when you are a sent a cookie, giving you the option to decide whether or not to accept it.
Our web site may contain links to other web sites. Please be aware that ETHIOPIAN is not responsible for the privacy practices of web sites not operated by ETHIOPIAN. We encourage our users to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our web site Correction/updating of personal information.
If users personally identifiable information changes, or if a user no longer desires our service, we will provide a way to correct, update or remove that personal information provided to us.
Notification of changes